About Us

Romana Khokhar is a management consultant and executive coach with more than 20 years experience in the business arena.

Romana Khokhar is a management consultant and coach with more than 20 years experience in Retail, Manufacturing, Banking, Textile, Communication, Advertising, Engineering, Health Care, Shipping & Logistics, Education and Insurance.

Her projects include: Organization Development, Human Resource Management, Change Management, Culture and People Development, Training and Development, Employee Well-Being, Strategy and Goal Setting, Diversity and Incusion and Performance Management.

Romana provides science-based Executive Coaching to management and employees, is particularly skilled who am i essay college good cause and effect topics at group facilitation and enjoys forging consensus among people with diverging ideas and opinions.

She has a special interest in transforming team dynamics and improving personal effectiveness and believes in the positive psychology of coaching people how to improving work and life effectiveness by applying insights from the behavioral sciences: behavioral economics, psychology and neuroscience.
Romana has a BA in Business Management, a Masters and M. Phil in Organization Psychology and is a PhD Scholar of Organization Neuroscience and Neuroleadership.

She gives lectures at leading universities and has published articles on SelfEfficacy, Work Life Balance, Peak Performance and Leadership.

Romana is an ICF accredited Coach (2016) with a targeted focus on Peak Performance, Positive Psychology and Leadership Coaching from University of Texas

Romana Khokhar is a management consultant and coach with more than 20 years experience in Retail, Manufacturing, Banking, Textile, Communication, Advertising, Engineering, Health Care, Shipping & Logistics, Education and Insurance. Her projects include: Managing Organization Development, Human Resource Management, Change Management, Culture and People Development projects.

Romana provides science-based Executive Coaching to management and employees, is particularly skilled at group facilitation and enjoys forging consensus among people with diverging ideas and opinions. She has a special interest in transforming team dynamics and improving personal effectiveness and believes in the positive psychology of coaching people how to improving work and life effectiveness by applying insights from the behavioral sciences: behavioral economics, psychology and neuroscience.

Romana has a BA in Business Management, a Masters and M. Phil in Organization Psychology and is a PhD Scholar of
Organization Neuroscience and Neuroleadership. She gives lectures at leading universities and has published articles on SelfEfficacy, Work Life Balance, Peak Performance and Leadership. Romana is an ICF accredited Coach (2016) with a targeted focus on Peak Performance, Positive Psychology and Leadership Coaching from University of Texas.

Brief Extensive experience in the Retail, Banking, Manufacturing, Engineering and
Communication Industries in the USA, UAE and Pakistan and has held positions of Lead Consultant, General Manager, Country Country Training Head and General Manager / Group Head HR at multinational corporations.
During the past 20 years Romana has assisted in developing progressive leadership and strategic Management and Human Resource initiatives within large and mid-size organizations.
The alignment of business strategy with HR Planning, Performance Management System, Workplace and Employee Engagement. Training and Development and Career and Growth methodologies are predominant in her work.
Her goal is to help organizations achieve their objectives – both at tactical and strategic levels – in a manner that provides sustainable value and cost and organizational efficiencies.

Romana teaches graduate and undergraduate courses in leadership, business strategy, organizational behavior and management and is a PhD scho;ar in Business Management.

Professional Experience
Partner, Engage Consulting, August 2009 – current
Romana has been involved in providing objective advice, expertise and specialist skills with the aim of creating value, maximizing growth or improving the business performance of our clients. She has primarily been concerned with the strategy, structure, management and operations of an organization and assisted them by identifying options with recommendations, providing additional resources and/or the implementation of solutions across Pakistan and the UAE. Operating across a wide array of services and industries, she has.

Main Achievements Improved Organization Efficiency and Process Management by development and implementation of HR function within diverse industries of: Advertising, Manufacturing,
Banking, Retail, Health Care, Textiles, Automobile and Engineering
Created value for the 4th largest safety-solutions provider globally by working on their business strategy, management controls, human resources, information technology, ebusiness and operations.
Focused on designing and delivering transformational organizational and leadership interventions for one of the largest FMCG’s in the country.
Management of the HR department at one of the largest Advertising firms through Strategic Planning, Organization Model and Design, Transformation and Change Management.

Group Head, Silkbank, May 2013 – October 2015
Responsible for all people based activities in an employee life-cycle at an organization, ranging from profile and competencies alignment to recruitment, development, performance evaluation and retention strategies.

Main Achievements Managed total population of 3,000 staff on country level – Permanent and Contract force –for all HR related matters.
Voice of Employee management and corrective plans based on (structured) employee feedback through Focus Groups, Interviews and Discussions
Implement Succession Planning and Career Management modules.
Development of HR Strategic and Operation Plans in alignment with business plans and best practices.
Liaison with State Bank of Pakistan for queries, employee grievances and matters.
Strategic Alignment of objectives of Talent Management, Recruitment, Rewards,
Performance Systems, Employee Relations and Learning and Development
HR Policies and Procedures development, implementation and monitoring
Secretary of Senior Human Resources Committee and Board Human Resources Committee
Team Member Productivity Management Project, Contract Management System, Training Management Module, Fraud Risk Management Committee and Attendance Management System.

Siemens Engineering Pakistan Limited, General Manager, Human Resources, January 2008 – May 2009
Siemens Pakistan is involved in completion of engineering contracts and in the manufacture, sales and implementation of electric and electronic goods. The organization caters to three segments: energy and power generation, transmission and distribution and designing, engineering and construction services.

Main Achievements Strategic development of Human Resources in linkage with Business Goals
Management of Manpower Planning and Productivity Analysis resulting in Sourcing,
Recruitment and Retrenchment strategies
Talent Development and Management
Recruitment from all sectors including University Liaison Program
Development Needs and fulfillment of 5,000 employees
Competency Management and Training and Development programs at organization and national level
Succession Planning modules
Employee Relations, Grievance Management and Complaints resolution
ISO Certification and Quality Management systems development and application

Management and Human Resource Consultant, 2003-2006
In the capacity of Management and HR Consultant Romana was involved in development and deployment of strategically driven actions to meet the goals and mission of industries in the communications, food and finance industries. She has provided clients with a suite of tools, frameworks and decision making processes to develop long-term strategic perspectives and increase efficiencies.

Main Achievements Managed projects and programs for the execution and implementation of network and communications set up for a large telecommunications firm with operating budgets of $10 million
Provided leadership to Operations functions to prepare and implement strategic operational and business plans.
Directing Business Development initiatives to enhance customer reach by 200%
Developed high-performing teams to accomplish Business Process Reengineering and IT projects.
Learning Systems introduced which build on new capabilities and increased workforce performance through competency identification and assessment

Resident Vice President, Human Resources, Citibank, Pakistan, 1994-2002
In the capacity of Country Manager Learning and Development, incorporated training, education and performance support as an integrated set of capabilities. She has designed and developed learning programs and curricula and tools and measures to improve the learning environment and effectiveness of the workforce.

Main Achievements Strategic and Conceptual development of core and strategic HR functions to minimize cost and increase productivity on a national and cross-functional basis
Delivery of (associated) Generalist Services to population of 600+ employees nationally thereby providing Counseling, Coaching and Career guidance.
Managed Recruitment Programs i.e. Internships, Entry Level, Mid Career recruitment at all levels
Coordinated Training Needs fulfillment to ensure integrity of Performance Management feedback mechanism.
Developed Career Planning Models based on competencies: establish and advise on appropriate career interventions
Facilitated management and development of an ‘Assessment Center’ with the objective of reduction in selection time from 5 weeks to 1 week and cost reduction by 70%.

Manager, F. A. O Schwarz, New York, USA, 1990-1994
Strategic Human Capital Management and Business Operations and development formed the mainstay of responsibilities at one of the largest toy retailers.

Main Achievements Responsible for effective and timely distribution network across 25 stores nationally.
Improved execution and delivery time by 20% through process re-engineering.
Reduced merchandise loss of $500,000/ in 6 months through effective price negotiations
Handled $45 million of toy imports from Far East and European markets. Assisted in developing $1 million information system for organization.

Client Portfolio
Descon Engineering Shahbaz Group Midas
Lowe and Rauf Prestige Barclays Bank
Faysal Bank CIM Shipping YKK Organizations
EA Consulting Pak Kuwait Silkbank
Warid Telecom Wateen Sapphire Group
Colgate Pizza Hut Satcomm Pvt.
Nizam Din Telenor Ocean Pvt. Ltd.
Trakker TPL Soorty Garments Yamaha
Descon Engineering Descon Power Solutions e-Planet
Lucky Knits K-Electric World Bank
National Foods
Client Services Universal Brushwares IGI ILife

HR Unit Management Employee Engagement Job Descriptions
Job Evaluations Policy Manuals Service Level Agreements
Outplacement Services HR Strategy Training & Development
Training Needs Analysis Goal Setting Performance Management
Coaching Counseling Behavioral Interviewing
Change Management

Industries Succession Planning Service Level Agreement
Retail Manufacturing Banking
Advertising Business Process Engineering
Food Entertainment Salon & Beauty
Logistics Shipping Textile
Power & Energy Telecommunication Distribution

Development and Learning Qualifications
Customer Focused Sales – Citibank Leading People – Siemens
Human Resource Management – LUMS Best HR Practices – NY
Assessment Centers Management – Citibank Career Counseling and Guidance – IoBM
Management Trainees Selection – Citibank Lateral Thinking – KZR
Building Competitive Advantage – LUMS Interview Evaluation Techniques – Citibank
Financial and Business Analysis of HR – SHRM Performance Management Systems – Siemens
Plan-Do-Check-Act – Citibank Sales Development – Citibank
Project Planning – Citibank
Competency Mapping & Implementation – Citibank The Customer Approach – Citibank
Team Management & Growth – LUMS
Balanced Scorecard (Advanced Level) – Alan Fell
Train The Trainer – Service Excellenc
Teaching Activities HR Metrics – SHRM
HR Capital Management Approach – Siemens
• Experience at universities and colleges in USA and Pakistan • Speaker at various HR Forums and Seminars
• New York State Teachers Certification
• Adjunct Faculty for courses in business & management • City University of New York Research
Assistant

Education Qualification
• PhD Scholar …. Business Management, IoBM 2016
• Executive Leadership Coaching, University of Texas, 2016 (Certification issuance QI, 2017)
• M.Phil Organizational Psychology, IoBM, Pakistan 2015
• Masters in Organizational Psychology, IoBM, Pakistan, 2013
• Masters of English Literature, New York, USA, 2002 ( 4 courses pending)
• Bachelors in Business Management, New York, USA, 1994

Languages
• Fluent in English And Urdu, written and verbal

Romana Khokhar
Management Consultant

Romana Khokhar is a management consultant and coach with more than 20 years experience.

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HR AUDITS

A Human Resources Audit (or HR Audit) is a comprehensive method (or means) to review current human resources.

TRAINING

Training and Development is a subsystem of an organization which emphasize on the improvement of the performance of individuals and groups.

SUCCESSION PLANNING

Succession planning is a process for identifying and developing leaders who can replace current leaders when they leave or retire.

CHANGE MANAGEMENT

Change management is a systematic approach to dealing with the transformation of an organization’s goals, processes or technologies.

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